Customer profile editing and clearer consent visibility are landing so merchants can fix contact data and understand who is eligible for email before activating owned-channel campaigns.

What’s new

  • Edit modal on the customer profile page for email, phone, and name fields
  • Consent breakdown showing Shopify subscription state alongside Klaviyo marketing flags
  • Audience filters in Wizard Flow that respect marketing opt-in when counting email recipients

How to use it

  1. Open a customer from Customers → profile.
  2. Use Edit to update contact fields; changes sync to connected marketing integrations where supported.
  3. On Wizard Flow email steps, review eligible vs opted-in counts before send.

Flexsee consent guide — Klaviyo email marketing playbook steps

Learn more

Documentation

Setup guides

Frequently asked questions

Where do I see marketing opt-in status?

On each customer profile — Shopify subscription state alongside Klaviyo marketing flags, so you know who is eligible before you activate a send.

Does editing email in Flexsee update Klaviyo?

When Klaviyo is connected, supported contact fields sync through the identity sync service. Re-sync customers if counts look stale after bulk ESP changes.

Email steps show eligible vs opted-in counts, and audience filters respect marketing opt-in so promotional sends do not target suppressed profiles.

Questions? hello@flexsee.ai